Main link: Ease of doing business
Sub link: Goa Right to Citizens to Time Bound Delivery of Public Services
The Goa (Right to Citizens to Time-Bound Delivery of Public Services) Act, 2013 (Goa Act 19 of 2013), has been passed by the Legislative Assembly of Goa on 02/05/2013 and assented to by the Governor of Goa on 19/06/2013, has been published in the Official Gazette, Government of Goa, Series I No. 12, Extraordinary No. 2 dated 21/06/2013.
An Act to provide for delivery of public services to the people of the State of Goa within the stipulated time limit, including liabilities of Government servants in case of default, administrative efficiency and for the matters connected therewith and incidental thereto.
Vide Notification No. 1/22/2013-14/DPG/CPGRAMS/III/1(2), the Government of Goa has designated the officers mentioned in column (3) of the Schedule below as designated officers and specifies the services as mentioned in column (2) of the Schedule below to be public services for the purposes of the Goa (Right to Citizens to Time-Bound Delivery of Public Services) Act, 2013 and further specifies the time limits as mentioned in column (4) of the Schedule below, within which the public services as specified in column (2) of the Schedule below shall be provided by the respective designated officers as mentioned in the corresponding entries in column (3) of the Schedule below and also specifies the authorities mentioned in column (5) of the Schedule below as Appellate Authorities in respect of the public services specified in the corresponding entries in column (2) of the Schedule below.
The Schedule of public services pertaining to the Town & Country Planning Department is given below:
Schedule
| Sr. No. | Public Services | Designated Officer | Time limit | Appellate Authority |
| 1 | Recommendation on the application of conversion | Town Planner in charge of the Taluka | Twenty days | Chief Town Planner |
| 2 | Technical clearances for Building/Development Plan | Town Planner in charge of the Taluka | Thirty days | Chief Town Planner |
| 3 | Zoning Information | Town Planner in charge of the Taluka/Member Secretary of Planning and Development Authority | Ten days | Chief Town Planner |
| 4 | Issue of Completion Certificate | Town Planner in charge of the Taluka/Member Secretary of Planning and Development Authority | Fifteen days | Chief Town Planner |
| 5 | Development permission under Section 44 of the Town and Country Planning Act | Member Secretary of Planning and Development Authority | Thirty days | Chief Town Planner |
| 6 | No Objection Certificate under Section 49 (6)of the Town and Country Planning Act | Member Secretary of Planning and Development Authority | Twenty days | Chief Town Planner |
| 7 | Permission under 17-A | Town Planner in charge of the Taluka | Thirty days | Chief Town Planner |
